EVENT

How do I request the refund?
For entrants who paid via Credit Card your refund will be automatically processed back into your account. For those who paid via EFT you will need to capture the banking account information you wish us to refund the money to. Click here to open your dashboard and submit a refund request.
What is required for me to get a refund?
For entrants who paid via EFT, we will require the bank account information you wish us to refund the money to. Click here to open your dashboard and submit a refund request.
How will refunds be paid?
Credit card payments will be refunded back into your account. EFT refunds are processed in batches every Friday.
How long will it take for my refund to be processed?
Credit card refunds can take up to 7 working days to reflect in your account. EFT refunds are processed every Friday, and can take up to 2 working days to reflect in your account.
Can I donate my entry fee?
No
If I have donated money towards Tin Soldier can I get a refund?
Yes, for those individuals that made donations, you will be contacted to determine if you would like your donation refunded.
Can I use my entry fee towards any upcoming 947 Events?
No